About pretty little pours
Welcome to Pretty Little Pours, your home for unique, handmade ceramic creations and beautifully scented candles. We pride ourselves on the personal touch and quality craftsmanship that goes into every keyring, coaster, trinket, and candle. Explore our frequently asked questions below to learn more about our passion and our products.
Frequently asked questions
We've compiled answers to the most common questions our customers ask about Pretty Little Pours. If you can't find what you're looking for, please don't hesitate to contact us directly.
Are your items all homemade?
Yes, every single item from Pretty Little Pours, including our ceramic keyrings, coasters, trinkets, and candles, is lovingly handmade by us in Kent, United Kingdom. This ensures a unique, personal touch in every product you receive.
Can you make items with specific requests?
Absolutely! We thrive on creativity and are happy to discuss specific requests. Whether it's a particular design theme or a special gift idea, contact us to see how we can bring your vision to life.
Do you do custom colour/designs?
Yes, custom colours and designs are one of our specialities! If you have a specific palette or pattern in mind for your ceramic items or candles, please get in touch. We'll work with you to create something truly bespoke.
How do I order and what about delivery?
Items listed in our online store are already made and ready to ship promptly. For custom colour or design requests, these will be created specifically for you and shipped upon completion. We pride ourselves on a quick turnaround for custom orders, typically 48-72 hours. Rest assured, all items are carefully packaged to ensure they arrive safely at your door.
What makes pretty little pours items unique?
What sets Pretty Little Pours apart is the genuine handcrafted nature of each item. Every piece is individually made and hand-decorated, meaning no two items are exactly alike. This bespoke quality, coupled with our willingness to create items in specific colours or designs on request, ensures you receive something truly unique and made with passion.
What if there is a problem with my order?
Your satisfaction is very important to us. If you encounter any problem with your order or wish to discuss a return, please contact Pretty Little Pours directly. We will endeavour to help resolve any issues quickly and to your satisfaction.
I have another question. How can I contact you?
If your question wasn't answered here, please feel free to reach out to us directly. You can email us at prettylittlepours@outlook.com. We're always happy to help!
Ready to discover something unique?
Dive into the world of Pretty Little Pours and find your next cherished ceramic piece or beautifully scented candle. Each item is crafted with love and attention, ready to bring a little bit of homemade charm to your life or as a thoughtful gift. Start exploring our collection today!
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